Privacy Policy for Stand By Me Home Care

**Stand By Me Home Care** ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our services or website. 

You can view this Privacy Policy online at: [https://www.standbymehomecare.com/privacy-policy](https://www.standbymehomecare.com/general-5)

 Information Stand By Me Home Care Collects:

**Personal Information:**
- Name, address, phone number, email address
- Date of birth, Social Security Number, or similar identifiers
- Medical history and health information (if applicable to caregiving services)

**Usage Data:**
- IP address
- Browser type and version
- Pages visited and time spent on our website

**Financial Information:**
- Billing and payment details

**Other Information:**
- Feedback, questions, or inquiries submitted by you

How We Use Your Information
- To provide caregiving and related services
- To maintain and improve our website
- To communicate with you regarding appointments, services, updates, and SMS messaging
- To process billing and payments
- To comply with legal and regulatory requirements

SMS Communications
By opting into SMS communications, you agree to receive messages related to:
- Customer care
- Appointment reminders
- Account notifications
- Marketing
- Security alerts
- Fraud alert messaging

**Message frequency may vary, and message and data rates may apply.** You can opt out of SMS communications at any time by texting **STOP**. For assistance, text **HELP** or visit our website at [https://www.standbymehomecare.com](https://www.standbymehomecare.com).

**SMS consent is not shared with third parties.**

 Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Service providers assisting with our operations (e.g., billing, IT services)
- Regulatory authorities, as required by law
- Family members or emergency contacts, with your consent or in emergencies

Data Security Policy
We implement robust measures to protect your personal information. This includes:
- Encryption of sensitive data
- Secure storage systems
- Access controls to restrict unauthorized access

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate or incomplete data
- Request deletion of your data, subject to legal or contractual restrictions
- Opt-out of marketing communications

Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. You may adjust your browser settings to reject cookies, though some features of the website may not function properly as a result.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
- **Email:** info@standbymehomecare.com  
- **Phone:** 888-846-7322  

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SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Stand By Me Home Care. This includes SMS messages for:
- Customer care
- Appointment reminders
- Account notifications
- Marketing
- Security alerts
- Fraud alert messaging

**Message frequency may vary. Message and data rates may apply.** 

To opt out at any time, text **STOP**. For assistance, text **HELP** or visit our website at [https://www.standbymehomecare.com](https://www.standbymehomecare.com).

Visit [https://www.standbymehomecare.com/general-5](https://www.standbymehomecare.com/general-5) for our privacy policy and [https://www.standbymehomecare.com/terms](https://www.standbymehomecare.com/terms) for our Terms of Service.

 Implementation Notes
- Ensure the links to the Privacy Policy and Terms of Service are active on your website and easy to find.
- Place the SMS Terms of Service language near the opt-in area on your web forms to ensure compliance.

If you need further modifications or additional information, feel free to let me know!